🛡️ Safe Gaming Policy

A Responsible Gaming Experience at fb98

fb98 believes gaming should be a source of enjoyment — never a cause of financial stress or anxiety. Use our tools and support to keep your play in check.

Our Commitment

Keeping your experience on the fb98 platform safe and positive at all times is our top priority. Gaming is a form of entertainment — we provide a range of protective tools and support to ensure it never turns into addiction or financial harm.

We believe that informed and responsible players are the happiest players. That is why fb98 gives you full control over your playing time, budget, and behaviour.

  • Deposit limit setting feature
  • Self-exclusion and time-out options
  • 24/7 support in Bengali
  • Measures to prevent minor access
  • Service available for players aged 21 and above only

What does responsible gaming mean?

Responsible gaming means staying aware of your budget and time, and using gaming purely as a form of entertainment. This includes:

  • Betting within your means
  • Not chasing money you have lost
  • Not putting gaming ahead of other responsibilities
  • Taking breaks when needed and asking for help

fb98's Protection Tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes a short time to come into effect — and if you request an increase, a cooling-off period will apply.

Time-Out Feature

If you feel you need a temporary break, use fb98's time-out feature. It deactivates your account for a set period — from a few days to a few weeks — so you can make decisions with a clear head.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can take a long-term break from fb98 through self-exclusion. Simply contact our support team to start the process.

Reality Check

fb98 will remind you at regular intervals how long you have been playing. These reminders help keep you aware and avoid spending more time than intended.

Minor Protection

fb98 strictly prohibits registration and access by anyone under 21. We verify accounts to ensure our services remain accessible to adults only.

Activity Review

You can view your gaming history and spending details from your account at any time. Monitoring your own behaviour is the first step toward responsible gaming.

For players aged 21 and above only

All fb98 services are for persons aged 21 or older only. Any attempt to open an account below this age is flagged by our system immediately and that account is permanently closed.

Warning Signs of a Problem

If any of the following signs appear in yourself or someone you know, please contact the fb98 support team or take a break:

  • Repeatedly returning to try to recover money that was lost
  • Hiding gaming from family or friends
  • Spending more money than you can afford
  • Feeling restless or anxious when unable to game
  • Neglecting daily tasks and responsibilities to focus on gaming
  • Continuing to game by taking on debt or borrowing money

Keep Yourself Safe

fb98 offers some simple tips to help you maintain healthy gaming habits:

  • Set a budget before you start gaming and stick to it
  • Let go of the idea of recovering what you have lost
  • Take regular breaks — at least 15 minutes every hour
  • Never think of gaming as a way to earn money
  • Avoid gaming when you are stressed or feeling down
  • Always prioritise spending time with family and friends
  • Keep your deposit limit and time-out features active

How to Use the Protection Tools

Setting a Deposit Limit

Log in to your fb98 account and go to Account Settings. Navigate to the "Deposit Limit" option and set your daily, weekly, or monthly limit. Reducing a limit takes effect immediately, while increasing one requires a waiting period for your security.

Activating Time-Out

From the "Gaming Controls" section in Account Settings, you can set a time-out from 1 day to 6 weeks. During this period your account will remain active but gaming features will be temporarily disabled.

Self-Exclusion Request

If you need a long-term break, contact the fb98 support team. Request self-exclusion via live chat or by emailing [email protected]. Our support team is available 24/7 and speaks Bengali.

Parental Controls

If there are young children or teenagers in your home, use parental control software on your devices. This helps prevent minors from accessing online gaming sites and ensures the safety of your household.

Need Help? We Are Here for You

If you have any problem or concern about gaming, the fb98 support team is always by your side. Do not keep it to yourself — talk to us.

Live Chat Support

Chat with us on fb98 live chat at any time. Our team is ready to assist in both Bengali and English, 24/7.

Email Support

Email us with details of your issue or request:
[email protected]

Responsible Gaming FAQ

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit requires a cooling-off period before it becomes active, which helps protect you from impulsive decisions.

Once your self-exclusion period ends, you can contact the fb98 support team to reactivate your account. This is a considered process — we will make sure you are sufficiently ready before proceeding.

fb98 verifies age during registration and reviews identity documents. Any account belonging to someone under 21 is closed immediately. If there are children in your home, we also recommend using parental control software on your devices.

A time-out is a short break — typically from a few days to a few weeks. Self-exclusion is a longer-term solution, applicable for months or years. Choose the option that suits your situation, and feel free to talk to us if you need guidance.

fb98 provides direct 24/7 live chat and email support ([email protected]) for gaming addiction concerns. Our support team speaks Bengali and can activate self-exclusion or other protective measures on your behalf.

When the reality check feature is active, fb98 displays a message at set intervals showing how long you have been playing and how much you have wagered in the session. This keeps you aware and encourages you to take a break when needed.

Play responsibly, enjoy the fun

Our goal is for gaming at fb98 to always remain safe and healthy. Browse our game categories or read the FAQ for any questions.

Visit fb98 Casino Play Slots Read FAQ Back to Home