fb98's Privacy Policy

Last updated: January 2026

1. Introduction & Applicability

fb98 is a safe and reliable online entertainment platform. We place the highest importance on the privacy of our users. This privacy policy describes what information fb98 collects, why it is collected, how it is used, and how it is kept secure.

This policy applies equally to all fb98 services, the mobile version, and the website. If you create an account on our platform, use any service, or contact us, your information will be processed under this policy.

2. What Information We Collect

fb98 collects only the information that is necessary. Information is collected in the following categories:

A. Identity Information

• Full name and date of birth
• National ID card or passport number (for age and identity verification)
• Email address and mobile number
• Username and password (stored in encrypted form)

B. Financial Information

• bKash, Nagad, Rocket, Upay account numbers or bank account details
• Transaction history (records of deposits and withdrawals)
• Wallet balance and bonus amounts

C. Technical Information

• IP address and device type
• Browser version and operating system
• Site access time and session data
• Cookie and local storage data

D. Gaming Behaviour Information

• Which games were played and how much time was spent
• Bet amounts and outcomes
• Bonus usage history

3. Purpose of Data Collection

fb98 uses your information for the following purposes:

• Identity and age verification: Only those aged 21 or above may use this platform — identity verification is carried out to ensure this.
• Account management: To create, manage, and secure your account.
• Financial transaction processing: To safely complete deposits, withdrawals, and bonus distributions.
• Customer support: To help resolve your issues.
• Fraud prevention: To detect and prevent fraudulent activity.
• Responsible gaming: To identify problematic gaming behaviour and provide timely support.
• Platform improvement: To analyse user experience and improve service quality.
• Legal compliance: To comply with applicable laws and regulations.

4. Data Sharing & Third Parties

fb98 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

A. Service Provider Partners

Only the information necessary to provide services is shared with payment processors (such as bKash, Nagad, Rocket, Upay, or bank transfers), technology infrastructure providers, and game software suppliers. These partners are required to follow the same standard of privacy policy as fb98.

B. Disclosure for Legal Reasons

Information may be disclosed when required by a court order, a legitimate request from a government authority, or to comply with applicable law. In such cases, only the minimum necessary information is provided.

C. For Fraud and Security Reasons

If account fraud, money laundering, or any other illegal activity is detected, information may be provided to the relevant authorities.

5. Cookies & Tracking Technologies

Cookies and similar technologies are used on the fb98 website. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferences and language settings.
• Analytical cookies: To analyse site usage and make improvements. These cookies do not identify you personally.

You can control or disable cookies from your browser settings. However, disabling cookies entirely may affect some site functionality.

6. Data Security Measures

fb98 follows industry-standard security technologies and processes to protect your information:

• SSL/TLS encryption: All data transfers are completed through encrypted channels.
• Password hashing: Your password is never stored in a directly readable form.
• Access control: Only authorised staff can access the information they need.
• Security reviews: Regular security audits and vulnerability assessments are carried out.
• Suspicious activity detection: Unusual logins or transactions are automatically flagged.

However, no method on the internet is 100% secure. We make every effort, but complete security cannot be guaranteed.

7. Data Retention Period

fb98 retains your information only for as long as necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains active.
• If an account is closed or becomes inactive, information is kept for a specific period as required by law.
• Financial transaction records are retained in accordance with legal obligations.
• Security logs are automatically deleted after a set period.

8. User Rights

Every fb98 user has the following rights regarding their own information:

A. Right to Access

You have the right to know what information we hold about you. Upon request, we will provide that information to you within a set timeframe.

B. Right to Correction

If your information is incorrect or incomplete, you can request a correction. Details such as your name, email, or phone number can also be updated from your account settings.

C. Right to Deletion

In certain circumstances, you have the right to request that your personal information be deleted. However, some information may be retained if there is a legal obligation or a legitimate business reason.

D. Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted, though this may affect your use of some services.

To exercise any of the above rights, please contact us: [email protected]

9. Protection of Minors

fb98 strictly prohibits the use of this platform by anyone under the age of 21. Age is verified at the time of account registration. If we learn that a minor is using our platform, that account will be immediately closed and all related information will be deleted.

To learn more about the protection of minors, please read our Responsible Gaming Guidelines.

10. Third-Party Integrations

The fb98 platform uses software from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers follow their own privacy policies. Information that passes to their servers while using their services is governed by their own policies. fb98 is not responsible for those third parties' data management, but we exercise due diligence with all partners.

11. Changes to the Policy

fb98 may update this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you access the site.
• The "Last Updated" date at the top of this page will change.

If you continue using fb98 after the updated policy is published, you will be considered to have given your consent to the new policy.

12. Contact

If you have any questions, concerns, or requests regarding your information or this privacy policy, please get in touch with us. The fb98 privacy team is always ready to answer any of your queries.

• Email: [email protected]
• Live Chat: Available on site 24/7 (in Bengali and English)

After receiving your request, we will do our best to respond as quickly as possible.

13. Scope & Precedence of the Policy

This privacy policy, together with fb98's other terms and conditions, forms a complete contractual framework. If there is any conflict between this policy and any other document on a privacy matter, the terms of this privacy policy will take precedence.

After reading this policy, we encourage you to also read our Terms & Conditions and Responsible Gaming Guidelines.